When targets belong to everyone, they belong to no one. We make accountability structural.
Most SMEs have targets. Few have a system where every number has one named owner, is reviewed on a fixed rhythm, and has a visible consequence when it slips. We build the scorecards and the rhythm that make accountability part of how the business runs.
The pattern we see over and over
Every role gets a small set of numbers it owns - usually five to seven - reviewed on a fixed weekly rhythm.
Scorecards make it visually obvious, week over week, who is on track and who needs support, replacing vague performance conversations with a shared, factual record.
When a number slips, the escalation path is already defined - so the conversation is about the number and the plan, not a personal judgment call.
How it runs
What you get
What affects the cost?
Every engagement is scoped to your situation - not a fixed menu price. We quote after a 30-minute discovery call, never before. Three things shape the investment:
Mapping accountability across more departments and levels adds scoping time.
Teams with no prior scorecards need more foundational design work than teams refining an existing one.
Light rollout training versus ongoing coaching sessions changes total engagement length.
The discovery call is free and comes with no obligation. We will tell you on the call whether this engagement is right for your situation - and give you a fixed quote before any work begins.
Frequently asked questions
No. Appraisals are periodic and often subjective. This is a weekly, numbers-based rhythm that makes performance visible in real time, long before an appraisal cycle.
Done well, it is the opposite - people usually prefer clear, named ownership over vague expectations. We design the rollout and messaging to land as clarity, not surveillance.
Yes. Even a 10-person team benefits from named ownership on 5-7 numbers each - the system scales down as easily as it scales up.
Related reading
Ready to fix this?
Book a free 30-minute discovery call. We will tell you whether this engagement is right for your situation - and give you a fixed quote before any work begins.