Everyone on your team can point to three people who think they own the same task.
A Role Clarity Map gives every role a documented boundary, so ownership stops depending on who happens to notice a problem first.
The pattern we see over and over
We combine job architecture, clear leveled role definitions across the org, with a RACI framework, Responsible, Accountable, Consulted, Informed, mapped against your actual workflows, not a generic org chart template.
The output is a single reference document that spells out ownership, decision rights, and handoff points role by role, built from how work actually moves through your business.
Every role gets a documented boundary. Overlap and gaps both surface clearly, instead of staying invisible until something falls through the cracks.
How it runs
What you get
What affects the cost?
Every engagement is scoped to your situation - not a fixed menu price. We quote after a 30-minute discovery call, never before. Three things shape the investment:
More roles and departments mean more interviews and mapping work.
Multiple locations, business units, or reporting lines add scope.
Optional AI-assisted documentation and living role directory.
The discovery call is free and comes with no obligation. We will tell you on the call whether this engagement is right for your situation - and give you a fixed quote before any work begins.
Frequently asked questions
An org chart shows reporting lines. A Role Clarity Map shows decision rights and ownership within and across those lines, which is usually where the real confusion sits.
Yes. We map clarity onto your existing structure first; renaming roles is optional and usually not necessary.
Most teams notice fewer duplicated efforts and fewer founder-escalated questions within the first few weeks of rollout.
Related reading
Ready to fix this?
Book a free 30-minute discovery call. We will tell you whether this engagement is right for your situation - and give you a fixed quote before any work begins.